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Frequently Asked Questions

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How tall are the gnomes?


The gnomes with boots are around 8.5 inches tall. The tiered tray gnomes without boots are around 6.5 inches. Occasionally there are tall featured gnomes without boots that are 9 inches tall.




What are they made of?


The gnomes with boots have a styrofoam cone base. The tiered tray gnomes without boots have a firm cardboard base with a wooden bottom.




Do you make garden gnomes?


No, all our gnomes are meant interior home decor.




Are these gnomes toys?


No, they are not toys. They have small parts not safe for children. They are for decoration only.




How much do they weigh?


Each gnome weighs about half a pound.




Do you make custom gnomes?


Email us your idea at CustomerService@WendysGnomeShop.com




When will I get my pre-ordered gnome?


All pre-ordered gnomes will arrive within 3 weeks of the holiday they coincide with.




Do you offer free shipping?


Free Shipping for domestic orders $50 and over.




Do you ship internationally?


Yes, we ship international. The shipping and customs fees are the customer's responsibility. For example, the average cost to ship one gnome to the UK is around $15




Where are you located?


We are located in Charlotte, NC.




What is your return and exchange policy?


Request a cancellation within 24 hours of purchase. We gladly accept returns or exchanges within 30 days of delivery. We DO NOT accept returns for custom or personalized orders unless they arrive damaged or defective. Buyers are responsible for return shipping costs.




My gnome's beard is wrinkled, how do I fix it?


Sometimes this happens during shipping. There's an easy fix! Blow dry your beard with a hair dryer for 10 seconds, comb your gnome, and your gnome should look as good as new!





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